City Departments: Water & Sewer
The City’s water system consists of two wells, an iron removal plant, booster pumps and two water storage tanks. One of the water storage tanks is an elevated tank, the other is a ground tank. The water storage tanks have a combined storage capacity of 280,000 gallons. The City’s Utilities Department also maintains 44 fire hydrants, 120 main line valves, 8.5 miles of 4-inch to 12-inch water main and 420 water meters. We produce on the average 70,000 gallons of water per day. Along with removing iron, we disinfect the water with chlorine and add ortho phosphate for iron and corrosion control in the City’s Water Distribution System. The new water treatment plant and ground storage tank were brought online November of 2011.
Wastewater Collection System and Treatment
The City’s Wastewater Collection System and Wastewater Treatment consist of 6.5 miles of 8-inch and 15-inch gravity sewer main, 2.3 miles of 6-inch forced sewer main, 150 manholes, and an Extended Aeration Activated Sludge Mechanical/Biological Treatment Plant. The treatment plant is capable of treating an average flow of 480,000 gallons per day with a peak wet weather flow of 1.150 million gallons per day. The plant was designed to treat a population equivalent to 3,300 people. The new wastewater treatment plant was built in 2003 and was brought online in December 2003. The City started accepting wastewater for treatment from the Timber Ridge Trailer Court in December of 2003. The wastewater is pumped 2.3 miles from the trailer court to the City’s collection system then via gravity flow to the treatment plant for treatment.
Water and Sewer Line Repair Coverage
Shellsburg residents have an option to purchase a warranty plan that provides repair coverage for your outside water and sewer line. For more information, please see the company’s website at Service Line Warranties of America. You may also contact city staff for general information on enrollment.
Utility Billings and Payment Options
Many people have their utility bill emailed to them and find this helpful. In order for this to occur you need to fill out a form and return it to city hall. The form is available below (Utility Bills By Email Application) or you can pick one up at city hall.
You can arrange for your utility bill to be paid from your checking or savings account each month. There are no extra fees and you can discontinue the service up to 20 business days prior to the withdrawal date. This is a simple alternative to writing a check each month. You will need to fill out a form to arrange the automatic withdrawal from checking or saving. You can obtain the ACH Application Form 2019 form from city hall or print it from the link below.
Or you can pay using a credit or debit card through an online system found at the link below called Pay Utility bills Online. There is a 2.65% fee added to your utility bill each month for this service.
Utility Notices and Water Shut Off Policy
Effective January 1, 2019, Delinquency Notice timeline will be as follows: